This post is being send via email. It's chock full of HTML. I figure
that if this gets through, just about anything can make it. Looking at
SRI-Business Consulting's Learning on Demand pages today, I
came upon this interesting table of Best
Practices in eLearning, dated May 2004.

BEST PRACTICES SUMMARY
Learning Strategy	Organization and Process	Learning Content	Learning Infrastructure
Use eLearning to address the learning challenges of a distributed workforce. Use eLearning and related techniques to create learning programs for customers and resellers. Use eLearning to improve synergies between internal and external participants in complex business processes and projects. Provide eLearning to the sales department for fast, measurable, business impact. Fulfill compliance-training requirements cheaply and efficiently using eLearning. Use eLearning to provide on-demand learning for call-center operatives. Use eLearning to improve time to return on investment during new corporate cost-cutting initiatives. Tie learning to performance. Assess learning outsourcing options.	Create a centralized learning and development team. Source content both centrally and locally. Create standards and benchmarks for eLearning content. Share internal and external best practices with all teams active in developing, commissioning, or implementing learning. Negotiate risk-sharing deals for off-the-shelf content libraries. Represent learning early during new strategic initiatives. Gain support from senior management. Find ways to win over middle and line managers. Foster a good partnership between the training department and information technology. Create meaningful learning objectives. Invest in change management and ongoing user support during a move from classroom learning to blended learning. Create incentives for informal learning and knowledge sharing.	Develop a mix of off-the-shelf content and custom content to match the business situation. Create integrated learning programs including online and classroom activities. Supplement formal courses with informal learning activities. Combine basic with just-in-time learning. Take a learning-objects approach. Design all content with reusability in mind. Use easy-to-use development tools to create low-cost custom content in-house. Create a "knowledge assembly line" of high-impact presentations by subject-matter experts. Migrate from physical to virtual classrooms to extend reach and reduce cost. Create content-selection practices that meet requirements for deployment speed. Obtain mass-customized content from generic-content vendors.	Rationalize learning-infrastructure investments by taking a centralized approach. Create a learning architecture. Integrate learning-management systems (LMS) with other enterprise systems. Consider LMS from enterprise-application vendors. Develop infrastructure to enable greater multiuse of digital content for formal and informal learning activities. Incorporate learning into employee portals. Be careful of political and technical issues when scaling up a local LMS for the enterprise. Consider custom LMS systems for low-cost tactical solutions. Treat LMS systems for business partners like consumer Web sites. Evaluate academic alternatives to commercial eLearning tools.
Source: SRI Consulting Business Intelligence