Jay Cross
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Unservice, chapter n
Monday, October 03, 2005
Dotster keeps pinging me with notices that my domain names are about to expire. Maybe I should sign up for Auto Renewal. Trouble is, I did that two years ago. They are bugging their Auto Renew customers to renew. What a waste of bits. When my renewal transaction was rejected for an improper Coupon Code (even though I had no coupon and had not entered a code), I clicked for a Chat with Customer Care:

This box popped up. Hey! I'm number 1 in the cue. Cool.

After five minutes, I realized no one was taking care of customers. This is all just for show.


Anonymous Anonymous said...

This comment has been removed by a blog administrator.

11:02 PM  
Blogger jay said...

Death to spammers.

11:04 PM  

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